Meet the Customer Success Team 🎉

Let’s grow together

In a fast-moving HR tech landscape, we partner with customers from onboarding for long term growth — ensuring they adopt our platform quickly, unlock measurable recruiting impact, and see real business value . We manage a diverse portfolio of SMB to enterprise accounts, owning retention, renewals, and expansion outcomes.

We build trused relationships with recruiters, TA leaders and partners, while acting as the voice of the customer internally — influencing product development and shaping the future of hiring

Team facts

Ratio of time spent in (internal) meetings out of a full working week

Around 10% of our time

Number of locations (countries/cities) we are based out of

4

Number of languages we speak in the team

6

Number of time zones we are working from

3

What we’d work on together

Be front-line drivers of strategic change — not just partnering with customers, but helping reshape how revenue operations work end-to-end.
Develop our new CS Playbook and reframe value for customers to unlock measurable impact from our tool.
Work with our Service team to shape the best customer experience.
Collaborate with Product as the voice of the customer to keep innovating

“I can’t imagine working for any other employer. GOhiring not only offers exciting projects and highly skilled colleagues, but also an incredible team spirit that makes coming to work genuinely enjoyable. From day one, I felt welcomed and supported by a team that truly values collaboration, openness, and innovation”

Jens

“Being together with positive-minded people while having the opportunity to solve the challenges that keep you in the flow sets a fascinating work environment.”

Markus

Tools we use

Slack: our number one tool for communication within our team and across the organization
Hubspot: our CRM, where we track and manage our customer and partner relationships
Google Suite: Meet, Sheets, Slides, Docs, Mail, Gemini
tl;dv: our AI meeting notetaker
Power BI: Dashboards and data analysis
Multiple AI tools
Confluence: where we document our playbook
Trello: used to organize our project work and team meetings
Figma: for workflows and brainstorming sessions

How you know you will be happy to join us

You put customers at the center of everything and always thrive to provide the best customer experience
You love being a strategic advisor for your customers using market insights and trends
You’re fascinated with the ever evolving world of hiring
You get as excited about onboarding a new customer as upselling a new product
After a week of customer facing calls you enjoy the weekly team meeting to connect & align with your peers
You like to challenge and optimize current processes

Picture yourself in the Customer Success team

What employees say about GOhiring

We want to be a 100% remote company that you are happy to work for. That’s why we constantly explore and refine ways to make work better for everyone. We’re very proud that our efforts reflect what employees think of GOhiring 🙂

92% of Employees would recommend GOhiring to friends
Read our reviews

Join the Customer Success Team

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